Volunteer policies and processes: good practice examples

Overall, your volunteer policies and processes should:

  • Explain how volunteers support your museum
  • Demonstrate that you provide a safe and welcoming environment for volunteering
  • Demonstrate your commitment to accessibility, equity, diversity and inclusion in volunteer involvement; show that you understand that volunteering is time freely given
  • Demonstrate that you value volunteers, providing flexibility wherever possible, as well as opportunities to help to shape your organisation in line with your mission, vision and goals.
  • Explain your broad expectations of volunteers and what volunteers can expect from you in terms of structure and support

Here are some examples of policies and volunteering paperwork, available online, that may be helpful as you review and develop your own:

Dr Jenner’s house, Museum and Garden – Role Descriptions

Dr Jenner’s House, Museum and Garden – online application form

Holst Victorian House – online application Form

Chippenham Museum – online application form

Museum of Cambridge – volunteer policy

National Horse Racing Museum – volunteer welcome pack

The New Room, Bristol – volunteer agreement